AI Chatbot for WhatsApp, Instagram, and Facebook
Handle all customer inquiries simultaneously 24/7 with human-like AI responses — and never miss a lead again.
- AI Trained for Your Business — Set your brand voice, context, and products. The agent handles queries just like a trained team member.
- Instant Response Time — Cut response times from hours to seconds, converting interest into sales before competitors react.
- Official WhatsApp Business API — An official Meta API connection, subject to WhatsApp Business permissions, policies and account limits.
- Visual flow builder (drag & drop)
- Auto-replies for comments and mentions
- Automatic lead qualification (name, contact, intent)
- Smart human handoff when needed
- Interactive menus, buttons, images, and files
- Native KONNEXA CRM integration
- Multi-number and multi-agent support
- Conversation analytics and conversion tracking
Frequently Asked Questions
Do I need coding skills to build a chatbot?
No. Our visual editor lets you build complex flows by dragging blocks. We also provide templates for restaurants, clinics, real estate, and e-commerce.
Does KONNEXA use the official WhatsApp API?
Yes. The integration uses the official Meta WhatsApp Business API. Messaging remains subject to Meta policies, account limits and permissions; it does not guarantee unlimited sending or protection from account restrictions.
Can I switch the conversation to a human agent?
Yes. The AI automatically scales to human support when requested or based on custom rules (e.g., high purchase intent).
Which AI models are used?
We use the latest models from Google Gemini and OpenAI, optimized for multilingual conversational accuracy.
Does it work on Instagram and Facebook too?
Yes. The same chatbot can manage WhatsApp, Instagram DMs, Facebook Messenger, and public comments.