Automated Lead Qualification powered by AI
Every incoming message is analyzed in seconds: the AI identifies intent, gathers data, and creates a prioritized lead in your CRM.
Lead qualification is the process of identifying which contacts have a real intent to buy and their level of urgency. When done manually, it’s time-consuming and inconsistent. With KONNEXA's AI qualification, every conversation on WhatsApp, Instagram, or Facebook is analyzed in real-time. The model identifies intent (pricing requests, bookings, technical queries, complaints), extracts data like name, phone, and email, and updates the CRM. Say goodbye to messy spreadsheets and duplicate contacts: KONNEXA recognizes the same user across channels and merges everything into a single profile with full message history.
- Intent detected in seconds — AI classifies every conversation by intent and urgency as soon as the message arrives.
- Duplicate-free CRM leads — Identity matching by phone, email, and social IDs ensures no customer appears twice.
- Priority and follow-up — Every lead gets a priority score and a suggested follow-up date for your sales team.
- Multilingual intent analysis (English, PT, ES)
- Automatic extraction of name, phone, email, and company
- Intelligent cross-channel contact deduplication
- Automatic priority and funnel stage assignment
- Full message history logged within the lead profile
- Email alerts for high-priority incoming leads
- Customizable Kanban Pipeline
- Source, conversion, and closing time analytics
What our AI analyzes in every chat
The AI receives your business context—products, pricing, and policies—along with the conversation to provide a structured summary and clear action points.
No more duplicate contacts
Duplication is a silent CRM killer. KONNEXA normalizes phone numbers and emails, linking an Instagram DM and a WhatsApp message to the same customer profile automatically.
Frequently Asked Questions
What is lead qualification?
It is the process of evaluating if a contact has a genuine intent to buy, allowing sales teams to focus on high-value opportunities.
Can the AI make mistakes?
Like any analysis tool, it can. That's why classifications are editable, and you can require human approval for automated replies.
Is my customer data secure?
Yes. Data is hosted in the EU with restricted access and full GDPR compliance.
Does it work with leads from ads?
Yes. Conversations started via Instagram and Facebook Ads are qualified, and the original campaign is tracked in the CRM.
Can I export my leads?
Yes, you can export to CSV at any time or connect to other tools via webhooks.