AI Chatbot for Beauty Salons and Aesthetic Clinics
Handle booking requests and pricing while your team is busy with clients. Send reminders and keep your calendar full on WhatsApp and Instagram.
In a beauty salon or aesthetic clinic, messages always arrive at the worst time: while you're mid-treatment or after closing hours. This leads to missed bookings and empty slots. A beauty salon chatbot handles the repetitive tasks: it answers pricing, service duration, location, and availability, collects customer details, and forwards the booking request to your team. With KONNEXA, the same agent responds on WhatsApp, Instagram DM, and post comments, maintaining your brand's voice while registering every lead in your CRM for follow-up.
- Seamless Bookings — The agent collects service details, preferred dates, and contact info, delivering a ready-to-confirm request.
- 24/7 Availability — Most inquiries happen at night or during weekends. Stop losing potential clients to silence.
- Reduced No-Shows — Automatic reminders and appointment confirmations significantly decrease missed sessions.
- Automated pricing and service duration replies
- Lead generation and booking data collection
- Appointment reminders and confirmations
- Instagram comment-to-DM automation
- Re-engagement campaigns for past clients
- Customer profiles with service history
- Instagram and Facebook content scheduling
- Seamless hand-off to human support
The Requests Your Chatbot Handles Solo
Roughly 75% of salon messages are repetitive questions. Setting up an AI agent once frees your staff to focus on the person in the chair.
Prices for hair coloring, manicures, facials, or laser treatments. Service duration and details. Weekly availability and opening hours. Address, parking, and payment methods. Pre and post-treatment care instructions.
From Instagram Feed to Salon Chair
Before-and-after posts drive engagement. KONNEXA detects keywords in comments like 'price' or 'how much' and automatically sends a DM with info and a booking link.
Every commenter is logged as a lead with priority status, allowing your reception to reach out immediately if a last-minute slot opens up.
Frequently Asked Questions
Does the chatbot book directly into my calendar?
It collects all the booking details and delivers them to your team for final confirmation, ensuring zero double-bookings.
Can I update the prices the AI provides?
Yes. Your service menu and pricing can be updated instantly in our dashboard and the agent reflects changes immediately.
What if a customer asks a complex question?
The agent transfers the conversation to your human staff and notifies them, keeping the full context visible.
Is it suitable for high-end aesthetic clinics?
Absolutely. Sensitive medical topics can be blacklisted so the AI always refers those specific inquiries to a professional.
How long does setup take?
Usually one afternoon. We provide industry-specific templates that only require your service list and pricing.