About KONNEXA

A European automation and AI platform built for small and medium businesses that sell through messaging.

KONNEXA started from a concrete problem: small businesses losing sales because messages landed in different places and nobody could answer in time. We worked with shops, clinics, restaurants and real estate agencies and kept seeing the same picture — small teams, many channels, slow replies and no record of what happened. Instead of another international tool hastily translated, we built a platform designed for the Iberian and Brazilian markets: proper local language, human support by phone and WhatsApp, local payment and invoicing, and data hosted in Europe.

  • Local human support — Real people on the phone and on WhatsApp — not just a ticket form.
  • Data stays in Europe — European infrastructure, encryption and GDPR compliance from day one.
  • Setup done with you — Every new customer gets a live setup session — nobody is left staring at an empty dashboard.
  • Platform built and maintained by an in-house team in Europe
  • Human support in English, Portuguese and Spanish
  • Local payment and invoicing integrations
  • Infrastructure and data hosted in the European Union
  • GDPR compliance and cookie consent by default
  • Continuous updates driven by customer feedback

What drives us

We believe a five-person company should be able to serve customers as well as a fifty-person one. The difference isn't budget — it's having conversations organised, an AI handling the repetitive part and a reliable record of what's still open.

That's why KONNEXA is designed for non-technical users: accounts connect through each network's official login, automations ship with templates, and the dashboard shows what matters without training.

How we work

We don't sell a licence and disappear. Every account starts with a live setup session where we connect social accounts, define the AI agent's tone and switch on the first automations based on the customer's real business.

After that, the product evolves through use: much of what exists today — cached inbox, automatic lead qualification, the marketplace module — came from customer requests.

  • Live setup session included
  • Follow-up during the first 30 days
  • Roadmap shaped by customers

Talk to us

Reach us by phone and WhatsApp on +351 923 169 772 or by email at geral@konnexa.pt. You can also book a demo and see the platform running against your own use case.

FAQ

Where is KONNEXA based?

The product is built and maintained in Portugal, with infrastructure hosted in the European Union.

What kind of companies use KONNEXA?

Mostly small and medium businesses that sell through messaging: local retail, beauty, hospitality, real estate, clinics and online shops.

What support do you offer?

Human support by phone, WhatsApp and email, in English, Portuguese and Spanish.

Can I try it before deciding?

Yes — 14 days free, setup session included, no credit card required.